Terms and Conditions
Last Updated: Oct 21, 2025
Welcome to Penning Plumbing, Heating, Cooling & Electric (“Penning,” “we,” “our,” or “us”). Please review these Terms and Conditions carefully before accessing our website or using our services.
1. Acceptance of Terms
By visiting or using www.penningplumbing.com (the “Website”), you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions, as well as all applicable laws and regulations. If you do not agree with these Terms, you are not authorized to use this Website or our services.
2. Limited License for Use
a. You are granted a limited, non-exclusive, and revocable license to temporarily download or view one copy of the materials on the Website for personal, non-commercial use only. This license does not transfer ownership and does not allow you to:
- Modify, duplicate, or distribute the materials;
- Use the materials for commercial or public purposes;
- Reverse-engineer or attempt to extract any software code;
- Remove proprietary or copyright notices; or
- Repost or “mirror” any content on other websites or servers.
b. This license will automatically terminate if you violate these terms or if Penning revokes it at its discretion. Upon termination, you must delete any downloaded materials in your possession.
3. Disclaimer of Warranties
a. All materials and information on this Website are provided “as is.” Penning Plumbing, Heating, Cooling & Electric makes no warranties—express or implied—including, but not limited to, warranties of merchantability, fitness for a specific purpose, or non-infringement of intellectual property rights.
b. Penning does not warrant the accuracy, completeness, or reliability of any content or linked information. Use of the Website and its materials is at your own risk.
4. Limitation of Liability
In no circumstance shall Penning Plumbing, Heating, Cooling & Electric or its suppliers be held liable for any direct, indirect, incidental, or consequential damages (including data loss, profit loss, or business disruption) arising from the use or inability to use our Website or services, even if Penning has been advised of such potential damages. Certain jurisdictions may not allow such exclusions, so these limitations may not apply to you.
5. Accuracy of Content
While we strive to keep our information up to date, the materials on this Website may include typographical, technical, or photographic inaccuracies. Penning may modify or remove materials at any time without notice but is not obligated to do so.
6. External Links
The Website may contain links to third-party sites. Penning Plumbing, Heating, Cooling & Electric is not responsible for the content, accuracy, or policies of those sites. Inclusion of any link does not constitute endorsement. Accessing linked sites is at your own risk.
7. Changes to Terms
Penning reserves the right to modify these Terms and Conditions at any time without prior notice. Continued use of the Website after such modifications constitutes acceptance of the updated Terms.
8. Governing Law
These Terms are governed by the laws of the State of Michigan, United States, without regard to conflict of law principles. Failure by Penning to enforce any part of these Terms does not waive our right to enforce them later.
9. Privacy Policy
Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it for details on how we handle your information.
10. User Responsibilities
a. You agree to use the Website only for lawful purposes and in a manner that does not infringe or restrict others’ rights to use and enjoy the site.
b. You are responsible for maintaining the confidentiality of any account credentials and agree to accept responsibility for all activities under your account.
11. Intellectual Property Rights
a. All Website content—including but not limited to text, graphics, logos, icons, images, downloads, and software—is the property of Penning Plumbing, Heating, Cooling & Electric or its content providers and is protected under U.S. and international copyright laws.
b. The compilation and arrangement of all Website content are the exclusive property of Penning Plumbing, Heating, Cooling & Electric.
12. Dispute Resolution
a. In the event of a dispute arising from these Terms or Website use, both parties agree to first attempt resolution through good-faith discussions.
b. If unresolved, the dispute shall proceed to mediation with a mutually agreed-upon mediator.
c. Should mediation fail, disputes shall be settled by binding arbitration under the rules of the American Arbitration Association (AAA), and the arbitrator’s decision shall be final and enforceable in any competent court.
13. Termination of Access
We may suspend or terminate your Website access or account at any time, with or without notice, if you breach these Terms or for any other reason deemed appropriate by Penning.
14. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, represent the complete and exclusive agreement between you and Penning Plumbing, Heating, Cooling & Electric regarding your Website use and supersede all prior understandings or agreements.
15. SMS and Messaging Program
By providing your mobile number, you consent to receive recurring automated text messages (SMS/MMS) from Penning Plumbing, Heating, Cooling & Electric, which may include service reminders, appointment notifications, or promotional messages. Message frequency may vary.
Cost: Standard message and data rates may apply.
Opt-Out: You can unsubscribe anytime by replying STOP, END, or UNSUBSCRIBE to any message. You may receive a final confirmation text.
Support: For help, reply HELP or contact us at https://www.penningplumbing.com/contact-us/
Penning is not responsible for delayed or undelivered messages, which are subject to your carrier’s network conditions.
16. Contact Information
If you have questions or concerns about these Terms, please contact us:
Penning Plumbing, Heating, Cooling & Electric
📍 584 44th St SE, Grand Rapids, MI 49548
📞 Phone: 616-538-0220
📧 Email: https://www.penningplumbing.com/contact-us/
